Terms and Conditions

OVERVIEW

This website is operated by Ourslight. Across this website, the pronouns “we”, “us” and “our” all refer to Ourslight. Ourslight makes this website, alongside all information, tools and services accessible via the site, available to you as an end‑user, conditional on your acceptance of every term, condition, policy and notice laid out within this document.

When you browse our website or complete a purchase with us, you make use of our “Service” and consent to abide by the following terms and conditions (referred to as the “Terms & Conditions of Service”, or simply the “Terms”). This includes supplementary terms, conditions and policies that are referenced within this text or accessible through embedded hyperlinks. These Terms of Service apply to every visitor to this site, covering browsers, suppliers, shoppers, merchants and content contributors, without limitation.

Kindly go through these Terms & Conditions of Service thoroughly prior to accessing or utilising our website. By visiting or making use of any portion of the site, you signify your agreement to be legally bound by these Terms of Service. Should you fail to accept all clauses contained in this agreement, you are not authorised to access the website or utilise any of our services. In the event these Terms of Service are deemed a formal offer, acceptance is strictly restricted to these Terms alone.

Any new functionalities or tools rolled out for the existing online store shall likewise fall under the governance of these Terms of Service. You may view the latest revision of the Terms of Service on this page at any moment. We hold the right to revise, amend or substitute any section of these Terms of Service by publishing updated content on our website. It falls upon you to periodically check this page for modifications. Your ongoing browsing and usage of the website after changes have been published counts as your acceptance of such revisions.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you have reached the age of legal majority within your state or province of residence. Alternatively, if you are the legal guardian, you confirm you hold full authority to grant permission for your minor dependents to access and utilise this website.

You are prohibited from utilising our products for unlawful or unauthorised activities. While using our Service, you shall not breach any local laws within your jurisdiction, including but not restricted to copyright‑related legislation.

You shall not distribute worms, computer viruses, or any other forms of destructively‑intended code.

Any breach or violation against these Terms shall trigger immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We retain the discretion to deny service to any individual, for any valid cause and at any point in time.

You acknowledge that your submitted content — excluding credit‑card‑related data — may be transmitted without encryption. Such transmission includes (a) data routing across multiple network infrastructures; and (b) format adjustments to satisfy the technical specifications of connected networks or end‑user devices. Credit card details are persistently encrypted throughout all network transfers.

You undertake not to reproduce, replicate, copy, market, resell or commercially exploit any segment of the Service, Service usage rights, Service access channels, or any website‑hosted contact points for Service delivery, unless you obtain explicit written authorisation issued by Ourslight.

Section headings featured within this agreement serve purely for organisational convenience. They carry no legal weight and shall not restrict or alter the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Ourslight assumes no liability should content published on this website prove inaccurate, incomplete or out‑of‑date. All materials presented on this platform serve general informational purposes only. You must not base critical decisions solely upon such content without cross‑referencing primary, more precise, comprehensive and up‑to‑date information sources. Any reliance placed upon website‑published materials shall be undertaken entirely at your own risk.

Certain historical records may appear on our site. By nature, historical content is not real‑time and is furnished solely for reference purposes. We hold the right to revise website content whenever necessary, yet we bear no obligation to actively refresh outdated information. You accept responsibility for keeping track of modifications made across our website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICING

Product prices are subject to adjustment without prior advance notice.

Ourslight retains the right to alter or discontinue the Service, as well as any of its components or contained content, at any time and without prior notification.

We shall bear no liability toward you or any external third‑party for adjustments, price revisions, temporary suspension or full discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES (where applicable)

Selected goods and services may be sold exclusively through this online website. Such items may be stocked in limited quantities, and returns or exchanges shall be governed strictly in accordance with our Refund & Return Policy.

We take every reasonable measure to present product colours and imagery shown within our store as faithfully as possible. Nevertheless, we cannot guarantee precise colour rendering on your computer display screen.

We hold the discretionary right, without corresponding obligation, to restrict product and service sales to specific individuals, geographical zones or legal jurisdictions. This authority may be applied on an individual case‑by‑case basis. We also reserve authority to cap available quantities for any goods or services. All product descriptions and pricing information may be revised at any time without notice, entirely at Ourslight’s discretion. We may cease offering any given product at any point. Any product or service offer published on this website shall be deemed invalid in regions where such offers are legally prohibited.

We do not guarantee that the quality of goods, services, information or other content you acquire will match your expectations, nor do we warrant that operational errors within the Service will always be rectified.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT DATA

We maintain the right to reject any order you submit. At our sole discretion, we may restrict or reduce purchase volumes per individual customer, household or single order. These constraints may apply to orders submitted under one identical user account, using the same credit card, or sharing identical billing or delivery addresses. Should we modify or cancel your order, we will endeavour to send you a notification via the email, billing address or phone number you supplied during checkout. We reserve authority to restrict or block orders which, in our reasonable judgement, originate from dealers, resellers or wholesale distributors.

You undertake to supply up‑to‑date, full and correct purchase and account details for every transaction completed within our store. You agree to keep your account information promptly updated, including your email address, credit card numbers and expiry dates. This allows us to finalise your transactions and reach out to you when necessary.

SECTION 7 – OPTIONAL EXTERNAL TOOLS

We may grant you entry to third‑party tools over which we exercise no oversight, managerial control or editorial input.

You recognise and accept that we make these tools available on an “as‑is” and “as‑available” basis. No warranties, formal statements or implied conditions of any kind are provided, nor does this access constitute our endorsement. We accept zero liability stemming from or connected with your use of these optional third‑party utilities.

Your utilisation of third‑party tools featured on our website proceeds wholly at your own risk and discretion. You are responsible for reviewing and agreeing to the terms set by the respective external tool providers.

We may roll out additional services and functionalities via this website in future, including new tools and resources. All newly‑released features and services shall likewise be bound by these Terms of Service.

SECTION 8 – THIRD‑PARTY HYPERLINKS

Portions of content, merchandise and services accessible via our Service may incorporate materials originating from external third‑party sources.

Links published on our site may redirect you toward independent websites with no formal affiliation with Ourslight. We are not tasked with auditing or assessing external content for correctness or completeness. We offer no warranties and disclaim all liability for third‑party websites, materials, goods and services provided by outside organisations.

We shall not be held accountable for loss or harm arising out of purchases, resource access or other commercial activities completed on external third‑party platforms. Before entering into any transaction, please carefully read and understand the third‑party operator’s internal policies and business practices. All complaints, claims and enquiries relating to third‑party products ought to be submitted directly to that respective third‑party operator.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Should you send targeted submissions upon our invitation (such as competition entries), or voluntarily share creative concepts, recommendations, proposals, outlines and other content via web form, email, postal mail or alternative channels (collectively referred to as “comments”), you grant Ourslight unrestricted rights to edit, duplicate, publish, disseminate, translate and utilise your submitted comments across all media formats at any time.

We bear no duty to: (1) keep your comments confidential; (2) provide monetary compensation in return for submitted content; or (3) issue replies to any comments you send in.

We possess the right, yet are under no compulsion, to oversee, revise or delete content that, in our independent judgement, is illegal, insulting, menacing, libellous, defamatory, pornographic, indecent, or otherwise objectionable. This also applies to content infringing third‑party intellectual‑property rights or violating these Terms of Service.

You warrant that your submitted comments shall not infringe upon any third‑party rights, including copyright, trademark, privacy, publicity and other personal or proprietary entitlements. Furthermore, your submissions must not include libellous, unlawful, harassing or obscene material. You are also prohibited from embedding computer viruses or other malicious software that may impair the functionality of our Service or associated websites.

You shall not supply a fake email address, impersonate another individual, or mislead Ourslight or external parties regarding the source of your comments. You hold full and exclusive responsibility for all comments you publish, together with their factual correctness. Ourslight disclaims all accountability and liability for content posted either by you or any outside users.

SECTION 10 – PERSONAL INFORMATION

Any personal data you provide on our online store shall be processed in accordance with our Privacy Policy. For further detailed provisions, please refer to our dedicated Privacy Policy webpage.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, content displayed on our website or within our Service may contain typographical mistakes, factual discrepancies or missing information related to product specifications, pricing, promotional campaigns, special offers, delivery fees, shipping lead‑times and stock availability.

We reserve the authority to rectify such mistakes, inconsistencies and omissions. We may also revise published information or cancel submitted orders without prior warning, even after an order has been placed, whenever content on our Service or connected web pages proves incorrect.

We assume no obligation to refresh, adjust or clarify materials featured on our Service or related sites, price information included, unless such action is mandated by applicable legislation. The presence of any fixed update timestamp on our platform does not serve as confirmation that all displayed information has been revised or brought up‑to‑date.

SECTION 12 – PROHIBITED USES

Beyond other restrictions laid out within these Terms & Conditions of Service, you are forbidden from utilising the website and its content for any of the following purposes: (a) engaging in unlawful activities; (b) soliciting other persons to commit or take part in illegal conduct; (c) contravening international, federal, provincial, state statutes, regulations, rules or local ordinances; (d) encroaching upon intellectual‑property rights belonging to Ourslight or other third‑party holders; (e) harassing, mistreating, insulting, harming, defaming, slandering, belittling, intimidating, or practising discrimination on grounds of gender, sexual orientation, religious belief, ethnic background, race, age, national origin or physical disability; (f) submitting false or misleading information; (g) uploading or disseminating computer viruses or other malicious code capable of impairing the functionality of our Service, affiliated websites, external platforms or the broader internet; (h) gathering or tracking other individuals’ personal data without authorisation; (i) conducting spam distribution, phishing, pharming, pretexting, web‑spidering, crawling or data‑scraping activities; (j) pursuing obscene or morally reprehensible objectives; (k) disrupting or bypassing security mechanisms built into our Service, related websites and other internet resources.

Ourslight reserves the right to end your access to the Service and associated websites should you violate any of these prohibited‑use clauses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Ourslight makes no guarantee, representation or warranty that your use of our Service will run without interruption, operate in a timely fashion, remain fully secure or be entirely error‑free.

We do not warrant that outcomes generated through your use of the Service will prove accurate or dependable.

You acknowledge that we may occasionally suspend the Service for an undefined duration, or discontinue it entirely at any moment, without delivering prior notice to you.

You explicitly accept that your use — or inability to use — the Service rests entirely at your own risk. Unless we state otherwise in writing, the Service alongside all goods and services delivered via the platform are supplied to you on an “as‑is” and “as‑available” basis. No express or implied representations, warranties or conditions apply, including implied warranties of merchantability, satisfactory quality, fitness for intended purpose, durability, title and non‑infringement.

Under no circumstances shall Ourslight, its directors, officers, staff, affiliated entities, representatives, contractors, interns, suppliers, service providers or licensors be held liable for personal injury, losses, claims, or any direct, indirect, incidental, punitive, special or consequential damages. This includes but is not confined to lost profits, foregone revenue, forfeited savings, data loss, replacement expenses and comparable damages. Liability applies regardless of whether claims are rooted in contract law, tort including negligence, strict liability or other legal theories. Such claims may stem from your use of the Service or goods obtained through our platform, or any other disputes linked to your interaction with the Service or products. This covers errors or omissions within published content, plus any loss or harm arising from material posted, transmitted or otherwise made available by means of the Service, even if we have been advised of the possibility of such damages.

Certain states and jurisdictions prohibit partial or full exclusion of liability for consequential or incidental losses. Within those territories, our liability shall be capped to the maximum permissible boundary set by governing law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless ourslight.com, alongside our parent organisations, subsidiaries, affiliates, business partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees. This indemnity covers all third‑party claims and demands, including reasonable legal‑attorney fees, arising from your breach of these Terms & Conditions of Service or referenced supplementary documents, your violation of applicable law, or your infringement of any third‑party legal rights.

SECTION 15 – SEVERABILITY

Should any clause within these Terms & Conditions of Service be ruled unlawful, void or unenforceable, that provision shall still be enforced to the fullest scope permitted by relevant legislation. The unenforceable portion will be treated as severed from this agreement. Such a ruling shall not undermine the validity and enforceability of all remaining contractual provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred by both parties prior to the effective termination date shall survive the closure of this agreement for all legal purposes.

These Terms of Service stay in force until terminated either by you or Ourslight. You may terminate this agreement at any time by notifying us that you no longer wish to utilise our Services, or simply by ceasing all usage of our website.

If, in our sole reasonable judgement, you fail — or we reasonably suspect you have failed — to abide by any term contained within these Terms of Service, we are entitled to terminate this agreement immediately without advance notice. You shall remain financially responsible for all outstanding sums accrued up to the termination date, and we may accordingly revoke your access to all or part of our Services.

SECTION 17 – ENTIRE AGREEMENT

Ourslight’s omission to exercise or enforce any right or clause within these Terms & Conditions of Service shall not be interpreted as a formal waiver of that right or provision.

These Terms & Conditions of Service, alongside all policies and operational guidelines published by us on this website or relating to the Service, represent the full contractual understanding between you and Ourslight. They regulate your usage of the Service and supersede all earlier or concurrent verbal or written agreements, communications and proposals between both parties, including previous iterations of these Terms & Conditions of Service.

Any ambiguities arising during the interpretation of these Terms of Service shall not be resolved against the party responsible for drafting this agreement.

SECTION 18 – CHANGES TO TERMS OF SERVICE

You may view the most‑recent revision of the Terms & Conditions of Service on this webpage at any time.

We hold full discretionary authority to revise, amend or substitute any portion of these Terms of Service by publishing updated content on our website. It falls upon you to regularly check our website for modifications. Your continued browsing and use of our website or the Service after revised terms have been published signifies your acceptance of such adjustments.

SECTION 19 – SALES TAX

Where local legislation mandates such charges, applicable sales tax will be added to your order for shipments delivered to residents within that jurisdiction.

SECTION 20 – CUSTOMS CHARGES

Ourslight shall cover twenty percent of all applicable tariffs and customs‑related fees. Should you require further information, please reach out via support@ourslight.com

SECTION 21 – PROMOTIONS

Please note that only one single coupon code may be redeemed per order. Coupon codes cannot be applied to goods already participating in another active promotional campaign.

From time to time we launch incentive promotions offering complimentary gifts or free lamps upon satisfaction of a minimum‑order‑value threshold. Only one free lamp or promotional gift shall be issued for each individual customer.